Terms of service

Welcome to PureCare!
By using our website or making a purchase, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

1. Using Our Services

You must be at least the age of majority in your region to shop with us, or have permission from a parent/guardian.

• You agree to provide accurate and up-to-date information (such as your email, shipping, and payment details).
  
• You are responsible for maintaining the security of your account credentials and for all your account online activity.
  

2. Products

• We try to display our products as accurately as possible, but colors and details may look different on your screen.
  
• Products, prices, and availability may change without notice.
  
• We may limit or discontinue products at our discretion.
  

3. Orders

• Placing an order is an offer to buy. We may accept, decline, or cancel any order at our discretion.
  
• Payment must be received and processed before your order is confirmed.
  
• Returns and exchanges are handled according to our Return & Refund Policy.
  

4. Prices & Payment

• Prices may change without notice. Taxes, shipping, and fees may apply.
  
• You agree to provide valid and updated payment information.
  
• By placing an order, you confirm you are authorised to use the chosen payment method.
  

5. Shipping & Delivery

• Delivery times are estimates only and not guaranteed.
  
• We are not responsible for carrier delays or events outside our control.
  

6. Intellectual Property

• All content on our site (logos, images, text, designs, etc.) belongs to PureCare or our partners and is protected by law.
  
• You may not use our content without written permission.
  

7. Third-Party Tools & Links

• We may provide access to third-party tools or websites.
  
• Use of these is at your own risk; we are not responsible for third-party content or services.
  

8. Privacy

Your personal information is handled according to our Privacy Policy and Shopify’s privacy practices.

9. Feedback

If you share feedback or reviews, you allow us to use them (for example, to improve or promote our Services).

10. Errors

We may correct errors, inaccuracies, or omissions on the site (including prices and availability) at any time without notice.

11. Prohibited Use

You may not use our Services for unlawful, harmful, or abusive purposes. Misuse of our site may result in suspension or termination.

12. Termination

We may suspend or terminate your access at any time if you violate these Terms.

13. Warranties & Liability

• Our Services and products are provided “as is” without guarantees.
  
• We are not liable for damages, delays, or losses arising from use of our Services or products, except where required by law.
  

14. Indemnification

You agree to defend and hold PureCare (and Shopify) harmless from claims or damages related to your use of our products or violation of these Terms.

15. Governing Law

These Terms are governed by the laws of the region where PureCare is based.

16. Changes

We may update these terms at any time by posting changes on this page. Continued use of our Services means you accept the updated Terms.